Quick start guide for provisioning desk phones zoom help. Polycom ip 331 factory reset and software upgrade youtube. Autoprovisioning polycom ip 7000 conference phone duration. The polycom ip 321 220012360025 phone features a fullduplex ieee 29 type 1compliant speakerphone with polycom s legendary acoustic clarity technology. Soundpoint ip 321 331 features 2 lines full duplex speakerphone with polycom saccousticclarity technology graphical 102 x 33 pixel lcd poe support dual ports ip 331 xml microbrowser increased internal memory 3. Release release notes ip301 ip320330 ip3231 ip335 ip430. The soundpoint ip 330 phone 220012330025, 220112330001, with its dualport 10100 ethernet switch for lan and pc connection, presents a costeffective solution for cubicle workers as well as call center operators who use a hard phone in conjunction with a soft client running on the pc. The polycom soundpoint ip phone software must be sip 3. The polycom ip 321 is a twoline sip phone that delivers superb sound quality as well as a wide range of supported business telephony features. Polycom soundpoint 320, 330 polycom soundpoint 321, 331, 335, 450, 550, 560. We are the global communications company that powers authentic human connection and collaboration. Follow the instructions for assisted provisioning on polycom or yealink. Polycom has a webpage and publicly accessible server for upgrading or downgrading the software of polycom ip phones with stock polycom software and configuration files.
Open offices are often loud, chaotic, and full of distractions that keep your team from getting work done. Software release matrix for polycom soundstation ip, soundpoint ip and vvx obi edition phones. Split download file is recommended, but requires that all phones are running bootrom 4. The polycom soundpoint ip 321 telephone is a two line phone with simple, common features that your business needs. Polycom factory reset and software upgrade duration. This information applies to all polycom soundpoint series phones. These procedures specifically concern the polycom soundpoint and soundstation ip series of phones. What to do if the default 456 password does not work. The polycom ip 321 220012360025 phone features a fullduplex ieee 29 type 1compliant speakerphone with polycoms legendary acoustic clarity technology. The phone has been tested with openscape cloud with the following firmware. I have 5 soundpoint ip 321 devices with part number 234512360001 rev.
Need help with polycom soundpoint ip firmware upda. Soundpoint ip 321, 2line sip desktop phone with single 10100 ethernet port and poe support. Polycom uc software release matrix for soundpoint ip and. Excellent sound quality and enterprisegrade features in a simple, reliable ip deskphone. Need help with polycom soundpoint ip firmware update i actually have a 320. The soundpoint ip 321 phone features a fullduplex ieee 29 type 1compliant speakerphone. Polycom soundpoint ip 320, 321, 330, 331, 450, 550, 560, 650, 670 the general settings to use with any sip compliant voip phone, device or application wont vary. Vonage business cloud answer polycom soundpoint ip. How do i connect my headset with a polycom ip 320, ip 321, ip 330, ip 331, ip 335. This must be done before provisioning your polycom soundpoint phone in case the device has residual settings of a previous configuration.
It is not recommended to use the firmware update drop down inside the polycom webgui. The last thing your business needs is another set of technologies to distract your teams from the business at hand. How to determine polycom ip address, firmware version, bootrom version on the polycom 320, 321, 330, 331, 335 print modified on. Polycom vvx300310 adding numbers to the contact directory and. Polycom soundpoint ip phone compatible headsets headsetplus. Polycom soundpoint how to provision a soundpoint 321 voip. My method of upgrading is to log into the devices gui via the ip addres, go to utilities, select software update, click on check for updates, and then chose version 4. Jan 12, 2018 this video demonstrates how to enable and disable the call forwarding feature on a polycom soundpoint ip 321 phone. Phones will receive firmware updates based on the offhours in specific regions, without affecting core business hours. Sep 20, 2012 the soundpoint ip 321 has a single 10100 ethernet port, so it is perfect for common areas, such as lobbies, hallways, and break rooms, as well as various wallmounted deployments. C three of them have successfully upgraded via the web gui to. Adding a poly soundpoint ip 321 when setting up a new device on your nextiva account, the first two steps are to create a user and add a device. Polycom soundpoint ip 321 2 line voip phone voip supply. If youre looking for polycom phones youre in the right place.
The polycom ip 321 is an enterprise grade ip phone based on the sip protocol. To see which version of the firmware your device is using, press menu status 2 platform 1 phone 1 scroll down to view bootblock and updater versions. Compatible plantronics, jabra headsets for polycom soundpoint ip 320, 321, 330, 331 ip phones due to covid19, there is a shortage of usb computer headsets, check here for availability and latest information. Reinstall the firmware on a soundpoint ip330 telzio. Scroll down see your phone ip address on the screen similar to ip.
This article shows you how to upgrade the firmware on your polycom soundpoint ip phones. This tutorial will show you how to break any carrierlocked software on a polycom soundpoint ip330 ip phone. The polycom ip 321 is built around open standards and is designed for use with a large number of various phone solutions, including hosted voip solutions. How to factory reset a polycom soundpoint series 3cx. For manual control of firmware upgrades, update csipphonepolicy. Polycom s complicated configuration options the phone is configuredprogrammed in 3 ways. The polycom soundpoint ip 321 phone from polycom offers a high quality duplex speakerphone featuring polycoms acoustic clarity technology and integrated. Polycom soundpoint firmware needs to be updated for use with 3cx. Polycom soundpoint ip 321 quick user manual pdf download.
If this option is used, the phone will no longer receive updates. This video demonstrates how to enable and disable the call forwarding feature on a polycom soundpoint ip 321 phone. Newly introduced features for the full list of released features, see polycom profiled uc software features. As well as the traditional telephony features including hold, park, transfer etc, the polycom soundpoint ip 321 phone offers advanced features such as 3way conferencing and shared callbridged line appearance and xhtml application support. Soundpoint ip 321, 331, 335, 450, 550, 560, 650, soundstation lp 5000, duo phones. Polycom soundpoint ip 321 phone the polycom soundpoint ip 321 dubai is a 2line sip phone that provides outstanding sound quality as well as an extensive range of supported business telephony features. Polycom ip 331 firmware upgrade upgrade to firmware version 3. We delete comments that violate our policy, which we encourage you to. The polycom soundpoint ip 320 sip phone delivers superb hd sound quality as well as a wide range of business telephony features. Customers in skype for business deployments should only use software releases that have been qualified by microsoft or the maintenance releases built on a qualified release.
Polycom factory reset and software upgrade youtube. Latest polycom uc software release latest polycom uc software for soundpoint ip, soundstation ip, vvx business media, vvx business ip phones, and soundstructure. The polycom soundpoint ip 322 phone has a single 10100 ethernet port, therefore its application targets include common areas, such as lobbies, hallways, and break rooms, as well as various wall. This ensures that the ip 321, like all polycom ip phones delivers excellent sound quality and enables noisefree and echofree conversations that are as natural as being there. Offer of source for open source software for polycom cx5100 and cx5500 unified conference station for microsoft lync. Soundpoint ip, soundstation ip and polycom vvx administrators. Polycom soundpoint 321 manuals manuals and user guides for polycom soundpoint 321. Set up polycom soundpoint 320, 330 for 3cx 3cx ip pbx. The polycom soundpoint ip 321 twoline sip phone that delivers superb sound quality as well as a wide range of supported business telephony features.
Access the phones web interface and configure provisioning. A factory reset is only required if the phone was used with a prior service provider. The soundpoint ip 320 phone has a single 10100 ethernet port, therefore its application targets include common areas, such as lobbies, hallways, and canteen areas etc, and is easily wallmountable. Polycom soundpoint 321, 331, 335, 450, 550, 560, 650, 670. The unit also comes with features such as call hold, transfer and threeway conferencing. The polycom vvx 201 is a twoline sip phone designed for small businesses and mediumsized organizations delivering hd voice technology and a wide range of business telephony features. Operate this voip phone on your small business sip network, giving your offices telecommunications an enterpriseclass solution. Software release matrix for polycom vvx, soundstructure, obi edition phones.
With polycom s legendary acoustic clarity technology the phone delivers clear, noisefree and echofree conversations. Polycom content app formerly pano app for windows individual installation 1. We try to program the device as sip extension in an ip. Therefore you need to ensure that the phones are running this firmware. Below you will find a complete line of polycom vvx business media phones, skype for business phones, soundpoint voip phones and soundstation conference phones. How to determine polycom ip address, firmware version. Polycom soundpoint ip 320 sip phone at the telecom shop. For older firmware, if you do not see reset to factory, do the. Call forwarding allows you to automatically transfer any calls to your phone to. Polycom soundpoint ip 600 voip phone series specs cnet. Polycom firmware update howto soundstation ip 7000 and other devices network firmware update duration. Soundpoint ip 3231 combined download should be used where phones may be running pre4. Polycom soundpoint ip321 offers amazing voice performance in a costeffective package.
The polycom soundpoint ip 321 220012360001 is a twoline sip phone that delivers superb sound quality as well as a wide range of supported business telephony features. As soon as the welcome message appears, press and hold down 1 3 5 7 on 320, 321. This is the same phone as a 321, except a 331 has an extra lan port to allow you to hook up a pc. Get polycom soundpoint ip 321 corded voip phone refurbished. Vvx, entry, open sip, the polycom vvx 250 business ip desk phone is a high quality, fourline, ip phone that delivers reliable performance and an enterprise. If you are looking at ip phones, then be aware that there is setup, software, hardware, firmware, etc that is involved with making ip phones work. The translation is provided for your convenience only. Polycom soundpoint ip 321 how do i set up call forwarding. Shop for polycom soundpoint ip 321 corded voip phone.
Ring central is trying to provision my phone and say i need to upgrade my firmware. The soundpoint ip 321 has a single 10100 ethernet port, so it is perfect for common areas, such as lobbies, hallways, and break rooms, as well as various wallmounted deployments. Summary of contents for polycom soundpoint ip 321 page 1 entrylevel ip phones with excellent sound quality, an enterprisegrade feature set and business telephony features. The device is not accessible through web programming. This only applies to devices which are already running at least version 4. Menu settings advanced admin settings network configuration dhcp menu o boot server. Latest polycom uc software release polycom support. Adding a poly soundpoint ip 321 when setting up a new device on your nextiva account, the first two steps are to create a user and add. Factory resetting a phone will restore the device to its factory default state, erasing all personalized settings, speed dials, line keys, and configuration. View and download polycom soundpoint ip 321 quick user manual online. The soundpoint ip 321 and 331 are twoline sip phones that deliver superb sound quality as well as a wide range of supported business telephony features. Polycom soundpoint series ip phones purchased from vonage business are already added to your account and are ready for use.
After completing provisioning, polycom and yealink phones will automatically update their firmware to the latest supported version. Three of them have successfully upgraded via the web gui to. Administrators manual, training manual, user manual, quick user manual, product reference manual, quick start manual, specifications, connection manual. Polycom uc software for skype for business deployments. Soundpoint ip 321 331, 335, 450, 550, 560, 650, duo, 5000. Firmware update for skype for business certified polycom. The polycom soundpoint ip321 is features two lines, 102 x. Polycom soundpoint ip 600 voip phone series sign in to comment. We have 2 polycom soundpoint 321 manuals available for free pdf download. The polycom soundpoint ip 321 phone has a single 10100 ethernet port and is designed for common areas, hallways, such as lobbies, and break. Thats where we come in, with solutions that avert open office perils. How to factory reset polycom phone when default password does. The polycom soundpoint ip 322 phone has a single 10100 ethernet port, therefore its application targets include common areas, such as lobbies, hallways, and break rooms, as well as various wallmounted deployments. How to find out the firmware version of your polycom phone menu, 2, 1, 2, 1 to find out the current firmware version running on your polycom phone.
The polycom soundpoint ip 321 is a simple, reliable, enterprisegrade ip deskphone. Ian langmead, part of the technical sales team at voipon solutions, takes a look at the polycom soundpoint ip 321 voip phone. Polycom soundpoint ip 321 specifications pdf download. Be sure to complete these steps before provisioning your phones. Headsets for polycom ip320, 321, ip 330 and ip 331 for your polycom soundpoint ip 320, 321, 330, 331 phones, simply select any plantronics corded hseries headset click below along with the special 2. The polycom soundpoint ip 335, on the other hand, features hd voice technology to deliver unparalleled clarity of voice data. Polycom soundpoint ip 321 manuals manuals and user guides for polycom soundpoint ip 321. It is also equipped with high resolution backlit display to provide clear call information. Certified headsets for polycom soundpoint ip 320 321 330. The polycom soundpoint ip 321 220012360025 is a twoline sip phone that delivers superb sound quality as well as a wide range of supported business telephony features. If you require further assistance on nontranslation issues, please contact polycom support. Oct 31, 2012 this process can be used on any of the polycom sip phones which support 4. Blockblacklist calls on grandstream phones unsupported. Combined download should be used where phones may be running pre4.
How to configure polycom soundpoint ip 321 for use with. These phones have been tested with 3cx phone system v14 sp3 with the following firmware only. Polycom soundpoint how to provision a soundpoint 321. If youre purchasing a new ip deskphone we recommend gigaset, snom and yealink deskphones. Added support for ip 321 331 all other images unchanged from 3. Poly studio x family delivers radical simplicity to your meeting rooms. Builtin echo cancellation and audio clarity software cleans up the voice performance even further.